In Performance Evaluations, Subjectivity Is Not Random
Employment policies associated with unions – e.g., seniority, salary schedules – are frequently criticized for not placing the highest premium on performance. Detractors also argue that such policies, originally designed to protect workers against discrimination (by gender, race, etc.), are no longer necessary now that federal laws are in place. Accordingly, those seeking to limit collective bargaining among teachers have proposed that current policies be replaced by “performance-based” evaluations – or at least a system that would make it easier to reward and punish based on performance.
Be careful, argues Samuel A. Culbert in a recent New York Times article, “Why Your Boss is Wrong About You." Culbert warns that there are serious risks to deregulating the employment relationship, and leaving it even partially in the hands of the employer and his/her performance review:
Now, maybe your boss is all-knowing. But I’ve never seen one that was. In a self-interested world, where imperfect people are judging other imperfect people, anybody reviewing somebody else’s performance ... is subjective.This viewpoint may sound obvious, but social science research reminds us that the whims of subjective human judgment are not random. The inefficiencies that Culbert mentions are inevitable, but so is the fact that bias tends to operate in a manner that disproportionately affects workers from traditionally disadvantaged social groups, such as women and African Americans. What’s worse – it’s just as likely to occur within as between groups, and we often do it without realizing.