A New Focus On Social Capital In School Reform Efforts
** Reprinted here in the Washington Post
Our guest authors today are Carrie R. Leana, George H. Love Professor of Organizations and Management, Professor of Business Administration, Medicine, and Public and International Affairs, and Director of the Center for Health and Care Work, at the University of Pittsburgh, and Frits K. Pil, Professor of Business Administration at the Katz Graduate School of Business and research scientist at the Learning Research and Development Center, at the University of Pittsburgh. This column is part of The Social Side of Reform Shanker Blog series.
Most current models of school reform focus on teacher accountability for student performance measured via standardized tests, “improved” curricula, and what economists label “human capital” – e.g., factors such as teacher experience, subject knowledge and pedagogical skills. But our research over many years in several large school districts suggests that if students are to show real and sustained learning, schools must also foster what sociologists label “social capital” – the value embedded in relations among teachers, and between teachers and school administrators. Social capital is the glue that holds a school together. It complements teacher skill, it enhances teachers’ individual classroom efforts, and it enables collective commitment to bring about school-wide change.
We are professors at a leading Business School who have conducted research in a broad array of settings, ranging from steel mills and auto plants to insurance offices, banks, and even nursing homes. We examine how formal and informal work practices enhance organizational learning and performance. What we have found over and over again is that, regardless of context, organizational success rarely stems from the latest technology or a few exemplary individuals.